How to Be a Presenter -

PRESENT AT CONVERGE

The best part of TDX CONVERGE is sharing ideas, best practices and use cases. Each year, the majority of the sessions at the conference are led by TeamDynamix users, and we can’t wait to see what you come up with for the 2024 event!

Please scroll down to review presentation tracks and session ideas… you can submit against any of these areas – or propose something else!

HOW TO SUBMIT AN IDEA

Just click “Submit a Session” and fill out a short form describing what you’d like to present!

Submit your presentation idea by February 9, 2024. We will reach out to you in late February to let you know your session has been chosen! If your idea is similar to another organization’s, we may ask you to participate in a panel about the topic led by TeamDynamix.

Before the agenda is released, we’ll give you a time slot and help you come up with a title and description for the session.

WHAT IS IT LIKE TO PRESENT AT CONVERGE?

You will present virtually on our event platform (similar to a Zoom presentation). We will work with you ahead of time to do an AV check and to ensure that you are comfortable. A production team will be with you live the entire time – offering a formal introduction, and managing any chats or Q&As as well.

A TeamDynamix host will introduce you at the beginning of your session and will be available to help answer questions, troubleshoot and whatever else is needed. Each session is 50 minutes, and most people leave 10-15 minutes for questions.

PRESENTATION TRACKS

Presentation Tracks

We will have about 25 – 30 session blocks for customer speakers. We are looking for your interest in panel discussions or to lead a session. We will be working with you to ensure that you are prepared, have an AV check and are comfortable before your session. It is your participation that makes this event what it is – please consider how you can help the community to thrive and evolve.

IT Service Desk Excellence
Perhaps you have implemented ITIL or you have rolled out a stellar portal or have introduced change management or are using asset management in a more advanced way… or maybe you have advanced workflow – share what you are doing to take your IT service team to the next level.

Project Management Excellence
Gaining project management discipline within your organization is a huge accomplishment, share how you are managing intake, governance, project tracking and adoption, or perhaps advanced resource capacity planning.

Going Beyond IT: Enterprise Service
Many organizations have rolled out TeamDynamix to HR, marketing, facilities, legal teams and more – share how you are gaining buy-in, momentum and adoption. Perhaps you have a use case with the business users to showcase.

Automating All of IT: Enterprise Integration & Automation
Are you using iPaaS? Let’s show off what you are doing – whether you are supercharging ITSM/ESM or perhaps you are building out data lakes and leveraging the platform to aggregate data or maybe you are engaged in enterprise-wide workflow – let’s share what you are doing with use cases and stories.

A New Way to Chat: Conversational AI in Action
As customers start to adopt and deploy conversational AI – what are the early lessons learned? What do you see as the top use cases? How do you plan to expand usage and introduce automation?

Session Ideas

The following highlights session topics that represent areas of high interest across the customer community – feel free to submit for any of these or to introduce or propose your own ideas.

Going from ITSM to ESM – Key Building Blocks
Using ESM in X (HR, Facilities, Legal, Compliance, Operations…)
Embracing ITIL Change Management
Service Desk Excellence – Move the Needle Best Practices
Building a System for Project Intake & Prioritization
Promoting TeamDynamix Internally to End-Users

Supercharging ITSM with Automation
Connecting the Enterprise with Integration and Automation
A New Way to Chat – Incorporating Conversational AI
Use Cases for Advanced Workflow in Work Management
5 Automation Use Cases that Save Time with iPaaS
Building a Technology Roadmap for “One Stop” Services